Learning the Art of Active Listening (Part 2)

In my last article, we talked about the benefits of Active Listening, as well as the right attitude and conditions that make it possible. In this article, I will describe the Four Active Listening Skills that we need to practice to become better and more active listeners: Silence, Clarifying, Reflecting Feelings, and Caring Confrontation.

Silence

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Sheena Jamora

Sheena Jamora

Teacher and Counselor-in-Training. Based in Manila.